Uplevel Lead Privacy Policy

Uplevel respects the privacy of Uplevel Lead users and processes personal data in accordance with the Saudi Personal Data Protection Law (PDPL) and other applicable laws and regulations.

Data We Collect

Depending on how you use the application, we may collect:

• Name, email address, and mobile number.
• Job title and leadership level.
• Account and subscription information.
• Responses to and results of leadership assessments.
• Goals, progress, and activities within the application.
• Conversations and inputs submitted to AI-powered tools.
• Voice recordings, if you use voice training features.
• Device, usage, and security information.
• Technical support information.

How We Use Your Data

We use your data to:

• Create and manage your account.
• Provide Uplevel Lead services.
• Prepare your assessment and leadership profile.
• Personalize development plans and recommendations.
• Operate AI-powered features.
• Measure your progress.
• Improve and secure the service.
• Manage subscriptions and provide support.
• Comply with applicable legal and regulatory requirements.

Artificial Intelligence

Assessment and interaction data may be used to provide personalized recommendations or analyses using artificial intelligence.

• The application is not intended to make fully automated, binding employment decisions.

As a default policy, we do not use identifiable private conversations to train general-purpose third-party AI models without an appropriate lawful basis or consent where required.

Data Sharing

We may share data, where necessary, with service providers supporting functions such as:

• Hosting.
• Artificial intelligence services.
• Payments.
• Analytics.
• Notifications.
• Technical support.
• We do not sell personal data to advertisers or data brokers.

Data Retention

We retain personal data only for as long as necessary to provide the service or comply with applicable legal and regulatory requirements. After that, the data will be securely deleted, destroyed, or anonymized, as appropriate.

Data Protection

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, use, disclosure, alteration, or loss.

Your Rights

Subject to applicable Saudi laws and regulations, you may have the right to:

• Know how your personal data is being used.
• Access your personal data.
• Obtain a copy of your personal data.
• Request correction or updating of your personal data.
• Request the destruction of your personal data where legally permitted.
• Withdraw your consent where processing is based on consent.

Requests may be submitted through the application or by email at:

uplevel-lead@uplevel.sa

Microphone and Voice Recordings

• The application will not access your microphone unless you grant permission.

If you use voice training features, your recording may be processed or converted into text in order to provide the requested analysis.

Changes to This Policy

We may update this Privacy Policy as the service evolves, our data processing practices change, or applicable legal and regulatory requirements are updated.

• The date of the most recent update will appear at the top of this Policy.

Contact Us

uplevel-lead@uplevel.sa

---